Introduction

NerdPal (our mobile app) and SnapXam (our website) is an online service that allows students to enter a math problem (by keyboard or by taking a picture) and get an instant answer, with complete step-by-step explanations on how to solve that particular problem.

What information do we collect?

We collect information from you when you register on our site or fill out a form. We collect all kind of information that you provide to us directly in order to use the service, such as text, images and math problems. If you are of eligible age for registering an account in our service, then we collect your screen name and email address at the moment of registration.

What do we use your information for?

Any kind of information that we collect from you may be used in one of the following ways:
- To personalize your experience (your information helps us to better respond to your individual needs).
- To improve our mobile app and website. We continually strive to improve our website offerings and functionality based on the information and feedback we receive from you.
- To send periodic emails that may be interesting to you.
- For market research.

How do we protect your information?

We implement a variety of security methods and technologies to protect your personal information when you use our services.

Children’s Privacy

Currently, our service does not knowingly collect personal data from children under 13 (or the applicable age in your country). If you consider the possibility that we have collected personal data from a child, please contact us at hello@snapxam.com.

Do we use cookies?

We use cookies on our website. Cookies are pieces of text that may be provided to your computer through your web browser when you access a website. Your browser stores cookies in a manner associated with each website you visit. We use cookies to enable our servers to recognize your web browser and tell us how and when you visit our site and otherwise use our services through the Internet.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personal information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you.

Third party links

Occasionally, at our discretion, we may include third party content in our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility for the content and activities of these linked sites. We do use YouTube API Services to show students recommended math videos to enhance their learning experience. The data of these videos is retained and updated every 30 days to match YouTube's data of every video. You can check the Google Privacy Policy here.

Advertisements

We allow third parties to serve content like advertisements to help us cover server and development costs. These ads are configured not to contain any type of explicit content.

What if I have questions or concerns?

If you have any questions or concerns regarding privacy using our services, please send us a detailed message to hello@snapxam.com. We will make every effort to resolve your concerns.

Last updated: October 29, 2021